Logitech Wireless Keyboard Not Working But Mouse is: 13 Fixes

Muhammad Allayhan
Muhammad Allayhan
Logitech Wireless Keyboard Not Working But Mouse is

Has your Logitech keyboard stopped working but your mouse is working properly? Don’t worry! You don’t need a new keyboard just yet! This problem is quite common in the Logitech wireless keyboards and some simple fixes can bring your keyboard back to life. 

I’ve been using these keyboards for two years now and I’ve tried several models until now. In fact, I’m using my Ergo K860 to write this piece. Over the past couple of years, I’ve faced this malfunctioning problem many times. And today, I’m going to share with you all of the possible solutions to make your keyboard work again. So let’s get started; 

Resync your Logitech keyboard 

If your keyboard is not synced with your USB receiver, it’s not going to work. Resyncing your keyboard will bring an end to this issue. 

If you haven’t resynced your keyboard before, just follow along; 

Both the receiver and your keyboard have a power button on them. Turn them off and unplug the unifying receiver. 

Wait a minute, then reconnect the USB receiver to your computer and power it on. Now turn on your keyboard and then pair it up with your computer. Give this method 2-3 tries if it doesn’t work the first time. 

Unplug and replug the unifying receiver

Logitech wireless keyboard and mouse connect to your computer with either Bluetooth or the receiver. If you have a keyboard with a receiver and facing a connectivity problem, here’s what you need to do; 

  1. Detach the receiver from your computer 
  2. Switch off your mouse and keyboard 
  3. Turn them on again after waiting for 3 minutes
  4. Now plug the receiver back in and see if the connection is revived

Check the other ports as well if one port doesn’t seem to work. If your computer doesn’t have multiple ports, you should check the receiver on another computer before you go ahead and buy a new one. If you use a connector cable it can also cause lag or connectivity problems. Try connecting the receiver directly to see if it helps. 

Replace the receiver

If replugging the receiver didn’t help then you might need to replace it. There are plenty of different models of Logitech keyboards out there. Now, some models come with a unifying receiver, and some with a standard USB receiver.

But how can you tell which one you have? It’s simple! The one with an orange box and a star on it is the unifying receiver. While the one that lacks these signs is the standard one. 

If you have the standard one, it can’t be replaced, you’re going to have to buy a new keyboard with a new receiver. 

However, the unifying receiver is replaceable. It won’t cost you that much and you can easily find it on Amazon or a local store nearby. Once you’ve bought the new receiver, you’ll need to synchronize the keyboard and the mouse. 

Check the Bluetooth 

Do you connect your keyboard to your computer with Bluetooth? Well, you might be forgetting something. Have you checked if your Bluetooth is switched on? 

For that, go to the bottom left of your taskbar and click on the wifi icon. Now tap on the arrow symbol with the Bluetooth icon and make sure the toggle switch is turned On

Bluetooth setting

Uninstall the drivers 

A missing or corrupted driver can also make your keyboard stop working. This issue can be resolved just by uninstalling and then reinstalling the keyboard drivers. Never done it before? It’s as easy as it gets;

  • Navigate to the ‘Windows’ icon in the taskbar and right-click on it.
  • Now click on the ‘device manager’ and it’ll show all of the software components of your computer. 
  • Then tap on the ‘keyboard’ option to expand it. Go to the ‘Logitech keyboard’ driver and then click on uninstall. 
  • Press ‘Ok’ to initiate the process and then restart your PC. 
  • The new drivers will automatically be loaded once you restart. Reconnect your keyboard to check if it started working. 

Update the keyboard drivers 

If uninstalling the drivers didn’t work for you then the assisted driver update might work. 

I use Driver Easy software for updating my drivers if I ever face such a problem. This program can easily detect corrupted or missing drivers in your computer and download the right drivers for you. Here’s how you can use this handy software; 

  • Your computer must be connected to the internet to download ‘Driver Easy’. 
  • Once it’s downloaded, run the program and click on the ‘Scan now’ option. This will present you with a summary of all your drivers. 
  • Click on ‘Update All’ and then keep following the on-screen prompts to complete the process. 
  • If you don’t want to do it manually, you can always buy the ‘Pro version’ to automatically get it done. It comes with a 30-day money-back guarantee, so it’s completely legit!
  • After the drivers are updated, restart your computer to test the keyboard functionality. 

Restart HID

HID means ‘Human Interface Device’. It’s responsible for maintaining and activating your keyboard buttons. The fault in your keyboard may be due to the ‘HID’. All you need to do is restart it. 

  • Move the cursor to the ‘Windows icon’ down at the taskbar and right-click on it. 
  • Now click on the ‘Run’ and a dialogue box will pop up at the bottom left corner of your screen. 
  • Type “services.msc” there and click on ‘Ok’ 
  • A list of services will appear. Then scroll down to the ‘Human Interface Device’ and double-click on it. 
  • Switch the startup type to automatic and then restart your computer

Disable the filter keys 

Filter keys are responsible for ignoring any brief or repeated strokes. If the filter keys are activated, your keyboard will respond slowly or won’t even work. You can solve this issue just by deactivating the filter keys. For that;

  • You’ll need to go to the ‘Control Panel’. You can just search for it on the taskbar and it’ll pop up. 
  • Then go to the ‘Ease of Access’ tab 
  • This will open a new window, click on the ‘Ease of Access Center’ and then go to the ‘Make the keyboard easier to use’ option.
  • Now see if the ‘Filter Keys’ box is checked. If it is then you need to uncheck it. 
  • After that click on the ‘Apply’ button and then press ‘Ok’ and you’re done. Hopefully, it’ll solve the problem.

Restart your PC 

A software error or a glitch in your PC can also make your keyboard stop working. To rule out this cause, just restart your PC. And make sure to unplug the receiver before you restart and reconnect it after your PC reboots. If this doesn’t solve the problem then it’s not a software issue. You’ll need to try something else!

Test the batteries 

Sometimes we’re so delved into the complications that we end up overlooking the most basic reasons behind the problem. If your keyboard runs on a AAA battery, there’s a chance it may have died and needs replacing. 

So, remove the battery cover and take out the batteries from your keyboard. Then after 15-20 seconds, place them back in. If the keyboard doesn’t power up then you’ll have to insert in some new batteries. 

If your keyboard has a rechargeable battery, make sure it’s charged up. 

Install Logitech options 

Ever heard about Logitech options? Well, it’s a great software to update your keyboard drivers or customize any buttons. But sadly, every keyboard doesn’t 

support this software. So here’s a list of all the supported keyboards;   

  • Logitech Craft 
  • K360 Wireless 
  • K375s Multi-Device 
  • K400 Plus Wireless 
  • K780 Multi-Device 
  • K830 Illuminated Living-Room Keyboard
  • K480 Bluetooth Multi-Device Keyboard 
  • K380 Multi-Device Bluetooth Keyboard 
  • Ergo K860 Wireless Ergonomic Keyboard 

Was your keyboard up there? If yes, then go install Logitech options from here and launch it on your computer. Now disconnect your keyboard and reconnect it again. Still no response? Your keyboard needs a reset then. 

Reset your Logitech keyboard 

If none of the solutions have worked so far, resetting your keyboard might help. This trick has worked several times for me, whether it’s any unresponsive keys or input lag, or connection problems. And I hope it saves your day as well. 

Bear this in mind, once you reset your keyboard. You will lose all of your customized settings and it’ll revert to the default settings. 

Don’t know how to reset it? Well, here’s how!

  • First, switch off your keyboard from the power button and take out the batteries.
  • Once the batteries are out, press and hold the power button for 10-15 seconds to drain out any residual power. 

And that’s it! Your keyboard is reset. Now put the batteries back in and switch it on. Reconnect it to your computer and see if it works. 

Don’t have any power buttons on your keyboard? No worries! There’s a different way to reset your keyboard. 

  • You’ll need to simultaneously press the ‘Esc’ and ‘O’ keys twice. Then quickly press the ‘Esc’ and ‘B’ keys at the same time. 
  • While you’re at it, reset your USB receiver by long pressing the power button on it. 

Now it’s time to check if your keyboard is back to life. Restart your computer and try the keyboard again. Still not working? Well then, there’s a pretty good chance, it may have hardware damage.  h

 Hardware failure

If you’ve tried all the above methods just as I told you but still there’s no life in your keyboard. Then I’m sorry to say that your keyboard may have a hardware problem. 

You’ll need to take it to a professional technician because only he can help you with this problem. Of course, it’ll cost you money but don’t try to be a repair guru yourself. Believe me, I’m speaking from experience! 

Final verdict 

So, did your keyboard start working again? I’m sure if you correctly followed all of the tricks I shared, one of them must’ve worked for you unless there wasn’t any hardware problem. Do let me know in the comments which method worked for you or if you have any confusion about any method. Until then, signing off! 

Muhammad Allayhan

Muhammad Allayhan, a gaming and PC hardware virtuoso, breathes life into pixelated worlds. A legendary overclocker, he unlocks hidden power in gaming rigs. Navigating from 8-bit realms to today’s masterpieces, Muhammad’s words immerse readers in an ever-evolving digital odyssey. Join him as he reveals the secrets of gaming’s cutting edge.

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